What are Industry Entry Workshops?

These workshops are RMS training sessions for those seeking employment in the Australian Accommodation Industry.
Online training sessions are held throughout the year for people who are looking for work in the accommodation industry with providers that use RMS. The sessions are open to anyone regardless of previous experience. They are also suitable for people who have recently commenced employment. Online training sessions are scheduled at times that should suit people who are already employed such as Saturday mornings. 
Date: The date of the next training session is subject to the level of interest but are typically held once per month.

Format:
The sessions are an online presentation that last around three hours. Through the use of screen sharing technology viewers can participate by watching the presentation and listening via the microphone and speakers on their computer or a dedicated conference phone number. Viewers can interact with the presenter by asking questions verbally or typing them into the chat window. 

Follow up:
Participants have use of a demonstration system to practice their skills for 30 days after the training session. During that time they can ask questions of the trainer via email on any of the topics covered. Access will also be available to the online help platform and the RMS Youtube channel.

You will also receive a link to a recording of the training session which you can watch again if you forget anything.

Costs: Individual - $330 Inc GST Couple - $450
On completion each participant will receive a certificate of participation.

Topics covered include:
  • Making reservations
  • Editing reservations
  • Check in and check out of guest
  • Daily reporting
  • End of day bank reconciling
  • Dealing with online bookings
  • Meter reading
  • Discounting
  • Processing payments and refunds 
To enquire about the next online training session please email austraining@rms.com.au