Enhancing guest engagement

All guests are unique, and in order to succeed in the increasingly customer-centric world, property owners need to customise guest experiences to meet a variety of needs and desires.

Increased guest interaction can yield real and material benefits through an improved customer experience and ongoing loyalty to your brand ! 

Targetted communication

Creating an enhanced guest experience involves taking a more personal approach.

RMS' Guest Marketing functionality provides the tools to communicate directly one-on-one with guests in a meaningful and powerful manner.

Guest Marketing

Key Features


““The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.” - John Russell”

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