Posts by Martin Kelly for Blog:
03 December 2019
Hoteliers are stepping up their overall investment in technology – new property management systems top of the software shopping list – however research reveals independent operators are falling behind in...
04 November 2019
The team at bustling Bendooley Estate in the beautiful Southern Highlands of NSW know a thing or two about service – they host almost 300 weddings a year, run a...
03 October 2019
Upgrading its technology to the RMS Cloud property management system has made a “huge difference” to operational efficiencies at the Royce Hotel, one of Melbourne’s best boutique properties.
01 October 2019
Lesley Joy has a cat called Zen who isn’t zen - she makes a lot of noise because that’s what Snow Leopard Bengal’s do – and runs Bay of Islands Holiday Homes with...
11 September 2019
Call it the Airbnb or Uber moment for holiday parks. Disruption has finally arrived in the sector - but with a twist.
15 July 2019
Direct Bookings Rise, OTA Share Dives: New research reveals Australian holiday parks are regaining control of their online sales distribution channels and clawing back market share from the powerful foreign-owned online travel agents, Booking.com and Expedia, which dominate the travel internet.
04 June 2019
Imagine running a distribution strategy without a Channel Manager. It simply wouldn’t be possible.
09 May 2019
When will it end? That’s the question some are asking about the global boom in serviced apartments, but the sector’s steep growth trajectory shows no sign of slowing with development...
09 January 2019
Hospitality has a multitude of moving parts but is, at its heart, a deceptively simple business, says Peter Bacon, GM of Bannisters Port Stephens.
08 January 2019
When Sue and Roger Humphris arrived in Beechworth a dozen years ago to run their first business together, it was just them, the kids and a sprawling 10 acre caravan...