London Southend's newest, exclusive hotel, The Seven Hotel is now open for business and has opted for RMS Property Management Software solutions to support their brand as a prominent force within the luxury hotel sector.
The Seven Hotel is a luxurious, yet understated, boutique hotel, featuring thirty-seven rooms and five luxury suites, which prides itself on providing exceptional levels of service throughout the hotel. Choosing RMS’ complete PMS solution will aid and enhance the hotel’s ability to deliver superior guest service and satisfaction.
The overall streamlined booking process begins with their beautifully presented website complete with stunning imagery and ample easy-to-use Book Now Buttons (powered by RMS Internet Booking Engine (“IBE”) capability). Not only is RMS’ IBE immensely powerful, it also eliminates the need for an independent third party channel manager. A simpler, more efficient and cost effective solution.
Upon entering the hotel, guests are met by front of house who take on a more informal check in process. While an open fire place adds to the luxurious feel and the ambiance, the RMS all-in-one reservation screen and versatile interfaces, allow for a quick and relaxed check-in.
The RMS guest communication modules and functionality allow hotel staff to remain in frequent contact with guests during their stay, thereby enhancing their experience.
The hotel’s modern British restaurant, Gin-centric cocktail bar and outdoor sun terrace, all utilise RMS’ fully integrated e-POS system to manage inventory and accounts, generate real-time reports and simplify customer interaction with faster, smoother service.
The Seven Hotel, together with RMS, hopes to bring the best of the hospitality industry by combining a personal, unique and efficient experience with the finest traditions of hotel keeping and luxury for the modern hotel guest.