
RMS Hospitality Learning Labs
Technology2 episodes
The Hospitality Learning Labs are a practical webinar series from RMS that explore how technology can make hospitality simpler, smarter, and more human.
Each session brings together industry experts to share ideas operators can put into action right away.
Discover more and join the live conversations at rmscloud.com/webinars
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Revenue strategies that pay back
57 min 51 sec
In this episode of Hospitality Learning Labs, we teamed up with RoomPriceGenie to look into how automation in your revenue strategy can pay you back and drive the right guests at the right price.
We'll unpack:
Pricing fundamentals and strategies that work for any property type
How smart pricing goes beyond rules-based pricing
How lean teams decide when to go autopilot and when to step in
Why data alignment between your PMS and pricing tools is critical
Sandrine Zechbauer, Chief Marketing Officer at RMS is joined by Kateryna Nalbadian, VP of Customer Success at RoomPriceGenie, recorded live on 19 November 2025.
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How AI is changing guest conversations
56 min 30 sec
In this first episode of RMS Hospitality Learning Labs, we're looking into how AI is transforming guest communication and helping teams balance rising inquiry volumes and keeping the personal touch.
We'll unpack:
Where AI in the hospitality industry is today
How AI can deliver real impact to the guest experience
How AI can move the revenue needle
What's next in guest facing AI technology
Sandrine Zechbauer, Chief Marketing Officer at RMS is joined by David Thompson, CEO & Co-founder of Myma.ai, recorded live on 23 October 2025.Play episode
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